You accept a funding offer from your project’s Funding offers tab. It takes three short steps: confirm your profile, check your due diligence and bank details, then agree to the grant requirements. Do it within 14 days, or the offer expires.
Before you start
- Your profile must be complete. If ActionFunder is missing any of the information used for due diligence checks, you’ll see Your profile is incomplete and you can’t accept until you add it. Click the link in the message to go to your settings. What we ask for during due diligence, and why
- Profile won’t save, or still says it’s incomplete? Your profile must be complete before you can accept, including your logo, description, address, focus areas and a website or social link. Work through the checklist in Profile won’t save?
- You must have permission to accept. Only your organisation’s Admins, and people who are an Editor on the project, can accept or decline an offer. If you don’t have permission, you won’t see the Accept and Decline buttons. Ask an Admin to accept, or to make you an Editor on the project. User roles and permissions
Accept your funding
- Click Projects in the left-hand menu, then Manage on the project.
- Open the Funding offers tab and click Accept. The Accept your funding screen opens.
- Confirm your profile information is accurate. Check your organisation details. Click Confirm if they’re right, or Edit to update them.
- Is your due diligence documentation and bank information correct? Click Review details and check your legal information, key people, documents and bank details. Update anything that’s changed.
- Review the summary of the agreement. Read each pledge and tick the boxes to confirm.
- Click Accept this grant.
What you’re agreeing to
By accepting, you agree to:
- Deliver project to plan & budget
- Post a minimum of 2 project updates
- Complete an impact survey
- Accept full terms and conditions
You can preview the impact survey questions from this screen before you tick. Your grant requirements at a glance
Plans changed? If you want to adjust any part of your project, email hello@actionfunder.org before you accept.
After you accept
You’ll see Grant Accepted! Our team then reviews your due diligence information on the funder’s behalf. This usually takes up to 7 working days. Once everything checks out, the grant is paid into your organisation’s bank account. A grant paid through Stripe arrives within 7 days of passing the checks. How long will it take to get paid?
If we spot anything missing or unclear, we’ll send you a message from ActionFunder Support. You’ll find it in Messages in the left-hand menu, and we’ll also email you to tell you there’s a new message. We can’t release your grant until all the checks are complete, so reply as soon as you can.
If Stripe asks for further information or documents about your key people, our team will contact you to ask for them.
When the money arrives, post your first update to thank your funder and say when you’ll start. Posting a project update
Questions?
Our team is around Monday to Friday, 9am to 5pm.
- Email: hello@actionfunder.org
- Phone: 020 3805 2835