{"id":302,"date":"2026-11-05T23:03:30","date_gmt":"2026-11-05T23:03:30","guid":{"rendered":"https:\/\/help.actionfunder.org\/non-profits\/?post_type=ht_kb&#038;p=302"},"modified":"2026-11-06T11:51:52","modified_gmt":"2026-11-06T11:51:52","slug":"having-trouble-delivering-your-project","status":"publish","type":"ht_kb","link":"https:\/\/help.actionfunder.org\/non-profits\/help\/having-trouble-delivering-your-project\/","title":{"rendered":"Having trouble delivering your project"},"content":{"rendered":"<p>If something is getting in the way of your project, contact the ActionFunder team as soon as possible. The earlier you tell us, the more options there are. We&#8217;ll work with you and your funder to find a way forward, such as adjusting the project&#8217;s scope or timeline.<\/p>\n<h2 class=\"wp-block-heading\">When to get in touch<\/h2>\n<p>Contact us if, for example:<\/p>\n<ul>\n<li>your project is running late, or won&#8217;t be finished by your due date<\/li>\n<li>costs have gone up, or part of your budget won&#8217;t stretch as planned<\/li>\n<li>your venue, partner or key staff member has dropped out<\/li>\n<li>your organisation is facing financial difficulties<\/li>\n<li>anything else means you can&#8217;t deliver the project you were funded for<\/li>\n<\/ul>\n<p>You don&#8217;t have to wait until you have a solution. Tell us what&#8217;s happening and we&#8217;ll work it out together.<\/p>\n<h2 class=\"wp-block-heading\">Asking for more time<\/h2>\n<p>You&#8217;ll find your due date in the <strong>Your actions<\/strong> panel on your project&#8217;s management page, under <strong>Deliver your project on time<\/strong>. It&#8217;s based on the delivery timeframe you set when you created your project. If you&#8217;re going to miss it, the panel will show your project as overdue.<\/p>\n<p>If you&#8217;re running late, contact us before your due date. Tell us:<\/p>\n<ol>\n<li>your project name and fund<\/li>\n<li>what&#8217;s caused the delay<\/li>\n<li>how much extra time you expect to take<\/li>\n<li>anything else that&#8217;s changed<\/li>\n<\/ol>\n<p>We&#8217;ll take your request to your funder.<\/p>\n<h2 class=\"wp-block-heading\">Who decides<\/h2>\n<p>Your funder has the final decision on any change to your project, including extensions. Our aim, and theirs, is to see every funded project completed successfully.<\/p>\n<h2 class=\"wp-block-heading\">Keep your funder in the loop<\/h2>\n<p>As well as contacting us, you can message your funder directly from <strong>Messages<\/strong> in the left-hand menu. <a href=\"https:\/\/help.actionfunder.org\/non-profits\/help\/how-do-i-communicate-with-my-funder\/\">Messaging your funder<\/a><\/p>\n<p>Changing your budget or what you&#8217;ll deliver? See <a href=\"https:\/\/help.actionfunder.org\/non-profits\/help\/changing-your-budget-or-plans-after-funding\/\">Changing your budget or plans after funding<\/a>.<\/p>\n<h2 class=\"wp-block-heading\">Questions?<\/h2>\n<p>Our team is around Monday to Friday, 9am to 5pm.<\/p>\n<ul>\n<li>Email: hello@actionfunder.org<\/li>\n<li>Phone: 020 3805 2835<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If something is getting in the way of your project, contact the ActionFunder team as soon as possible. The earlier you tell us, the more options there are. We&#8217;ll work with you and your funder to find a way forward, such as adjusting the project&#8217;s scope or timeline. When to&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[28],"ht-kb-tag":[],"class_list":["post-302","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-when-plans-change"],"_links":{"self":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/comments?post=302"}],"version-history":[{"count":2,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/302\/revisions"}],"predecessor-version":[{"id":401,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/302\/revisions\/401"}],"wp:attachment":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/media?parent=302"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb-category?post=302"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb-tag?post=302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}