{"id":221,"date":"2026-10-06T20:54:02","date_gmt":"2026-10-06T20:54:02","guid":{"rendered":"https:\/\/help.actionfunder.org\/non-profits\/?post_type=ht_kb&#038;p=221"},"modified":"2026-11-06T11:51:54","modified_gmt":"2026-11-06T11:51:54","slug":"add-team-members-to-your-organisation","status":"publish","type":"ht_kb","link":"https:\/\/help.actionfunder.org\/non-profits\/help\/add-team-members-to-your-organisation\/","title":{"rendered":"Adding team members"},"content":{"rendered":"<p>If you&#8217;re an admin, you can invite colleagues to your organisation&#8217;s ActionFunder account yourself, from <strong>Settings<\/strong> &gt; <strong>Team<\/strong>. You don&#8217;t have to contact us. Each person gets their own login, and you choose what they can do.<\/p>\n<h2 class=\"wp-block-heading\">Open your team settings<\/h2>\n<ol>\n<li>Click your organisation&#8217;s logo at the bottom of the left-hand menu.<\/li>\n<li>Click <strong>Settings<\/strong>, then <strong>Team<\/strong>.<\/li>\n<\/ol>\n<p>Only admins can see the <strong>Team<\/strong> tab, so only admins can invite people, remove them or change their role. If you&#8217;re a Manager or Member, ask one of your admins.<\/p>\n<h2 class=\"wp-block-heading\">See who&#8217;s on your team<\/h2>\n<table>\n<thead>\n<tr>\n<th>Tab<\/th>\n<th>What it shows<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Active<\/strong><\/td>\n<td>Everyone with an account at your organisation, with their role and product access. You&#8217;re marked <strong>You<\/strong>.<\/td>\n<\/tr>\n<tr>\n<td><strong>Pending invites<\/strong><\/td>\n<td>Invites that haven&#8217;t been accepted yet.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Volunteers who sign up to your opportunities don&#8217;t appear here. They aren&#8217;t part of your team.<\/p>\n<h2 class=\"wp-block-heading\">Invite someone<\/h2>\n<ol>\n<li>Click <strong>Invite to team<\/strong>.<\/li>\n<li>Enter their <strong>Full name<\/strong> and <strong>Email address<\/strong>. Logins are personal, so use an individual email address for each person, not a shared inbox.<\/li>\n<li>Choose their <strong>Role<\/strong>: Admin, Manager or Member.<\/li>\n<li>Under <strong>Can use<\/strong>, choose which products they can access: <strong>Grants<\/strong>, <strong>Volunteering<\/strong> or both.<\/li>\n<li>To invite several people at once, click <strong>Add another person<\/strong>.<\/li>\n<li>Click <strong>Send invite<\/strong>.<\/li>\n<\/ol>\n<p>Each person gets an email invitation to join your organisation. Check they&#8217;re happy to be added before you invite them.<\/p>\n<h2 class=\"wp-block-heading\">Which role to choose<\/h2>\n<table>\n<thead>\n<tr>\n<th>Role<\/th>\n<th>What they can do<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Admin<\/strong><\/td>\n<td>Everything, with no restrictions. Admins always have access to every product.<\/td>\n<\/tr>\n<tr>\n<td><strong>Manager<\/strong><\/td>\n<td>Create and edit the projects they create, and manage the organisation profile. Can&#8217;t manage volunteering opportunities.<\/td>\n<\/tr>\n<tr>\n<td><strong>Member<\/strong><\/td>\n<td>View projects they&#8217;ve been added to, the impact dashboard and other areas in the products they can reach. Can&#8217;t make changes. To give a Member access to a project, contact us.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Only admins can manage volunteering opportunities, so make anyone running your volunteering an Admin. Product access also controls which emails each person gets, for example volunteering sign-up notifications. <a href=\"https:\/\/help.actionfunder.org\/non-profits\/help\/user-roles-permissions-for-non-profits\/\">User roles and permissions<\/a><\/p>\n<h2 class=\"wp-block-heading\">Manage pending invites<\/h2>\n<p>Invites are valid for 14 days. After that, they&#8217;re marked <strong>Expired<\/strong>.<\/p>\n<ul>\n<li>Click <strong>Resend<\/strong> to send the invite again.<\/li>\n<li>Click <strong>Cancel<\/strong> to withdraw it. The invite link stops working, and you can invite the same email again later.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Change someone&#8217;s role or access<\/h2>\n<p>On the <strong>Active<\/strong> tab, open the actions menu next to the person:<\/p>\n<ul>\n<li><strong>Change role<\/strong> to make them an Admin, Manager or Member. You can&#8217;t change your own role, so ask another admin if you need yours changed.<\/li>\n<li>Click their product access to change which products they can use. Everyone must have access to at least one product.<\/li>\n<li><strong>Remove from team<\/strong> to take away their access. They lose access straight away, and their activity history stays on the record.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Someone from your organisation already signed up separately?<\/h2>\n<p>If a colleague tries to sign up and sees that an organisation with a similar name already exists, they should ask you to invite them instead. That keeps everyone on one account. <a href=\"https:\/\/help.actionfunder.org\/non-profits\/help\/our-organisation-already-has-an-account-how-do-i-get-access\/\">Our organisation already has an account. How do I get access?<\/a><\/p>\n<h2 class=\"wp-block-heading\">Questions?<\/h2>\n<p>Our team is around Monday to Friday, 9am to 5pm.<\/p>\n<ul>\n<li>Email: hello@actionfunder.org<\/li>\n<li>Phone: 020 3805 2835<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re an admin, you can invite colleagues to your organisation&#8217;s ActionFunder account yourself, from Settings &gt; Team. You don&#8217;t have to contact us. Each person gets their own login, and you choose what they can do. Open your team settings Click your organisation&#8217;s logo at the bottom of the&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[8],"ht-kb-tag":[],"class_list":["post-221","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-management"],"_links":{"self":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/comments?post=221"}],"version-history":[{"count":3,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/221\/revisions"}],"predecessor-version":[{"id":414,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb\/221\/revisions\/414"}],"wp:attachment":[{"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/media?parent=221"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb-category?post=221"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.actionfunder.org\/non-profits\/wp-json\/wp\/v2\/ht-kb-tag?post=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}