We’re here to help! Whether you have questions about the platform, need support with your fund, or want to share feedback, our team is ready to assist you.
How to get in touch:
- Email: For general inquiries and support, please email us at customersuccess@actionfunder.org.
- Customer Success Manager: If you have a dedicated Customer Success Manager, feel free to reach out to them directly via the contact details they provided.
- Phone: If you prefer to speak to someone, please request a callback by emailing support, and we’ll arrange a convenient time to call you.
When contacting us, please include:
- Your name and organisation
- A clear description of your question or issue
- Any relevant screenshots or error messages (if applicable)
We aim to respond to all enquiries within 24 hours on business days.
Thank you for being part of the ActionFunder community!